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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Haylie Davis

September 28, 2024

5  out of  5
rating by Haylie Davis
"Cyndi’s office is really great to work with. They are always friendly and helpful when I have questions or need assistance. My rates are better than they have been anywhere else and I don’t have to call an 800# for service. Thank you Cyndi!"
We responded:
"Haylie, thank you for your wonderful review! I'm happy to know that our office has been friendly and helpful whenever you need assistance. It's great that you're satisfied with your rates and appreciate the convenience of our service. We're always here to help with any future needs or questions. - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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Trenton Kauzlarich

August 22, 2024

5  out of  5
rating by Trenton Kauzlarich
"Very friendly staff! Much love ❤️"
We responded:
"Thank you, Trenton! We're glad you appreciated our friendly staff. Your support means a lot to us. If you need anything in the future, feel free to reach out. - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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Emilee Frazier

August 16, 2024

5  out of  5
rating by Emilee Frazier
"Highly recommend , they provide prompt quality service & the insurance has always done me great !"
We responded:
"Hey Emilee, Thanks for the great review! I'm glad you find our service prompt and the insurance beneficial. We're always here to help with any future needs. - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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Darla DuBois

August 9, 2024

5  out of  5
rating by Darla DuBois
"Have been with State Farm for many years. I always highly recommend them. They are always very friendly and and answer any questions I may have."
We responded:
"Hey Darla, Thanks a bunch for your awesome review! We're so happy to have you with us for many years and really appreciate your recommendations. Our team always aims to be friendly and helpful, so it's great to know we're hitting the mark. If you ever have more questions, we're here for you! - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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Caden dyer

August 2, 2024

5  out of  5
rating by Caden dyer
"The team in this office are very friendly and are thorough. I would definitely recommend!"
We responded:
"Hey Caden! Thanks a bunch for the awesome review! We're so glad you found our team friendly and thorough. Your recommendation means a lot to us! If you ever need anything, we're here to help! - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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Wak Wagers

July 10, 2024

5  out of  5
rating by Wak Wagers
"They have been very helpful and cut my auto insurance down and got the coverage on my home to where it needs to be, I would definitely recommend!"
We responded:
"Thank you for sharing your experience, Wak! We're glad we could help lower your auto insurance and ensure your home coverage is where it needs to be. We appreciate your recommendation and are here for any future insurance needs you may have! - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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Shelly Anschutz

June 18, 2024

5  out of  5
rating by Shelly Anschutz
"I had a good experience with this agent and recommend her."
We responded:
"Shelly, I'm pleased you had a good experience with our office! Thank you for recommending us. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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Chris Lampton

June 18, 2024

5  out of  5
rating by Chris Lampton
"Helpful staff"
We responded:
"Chris, I'm pleased to hear that our staff was helpful! Providing excellent service is our top priority, and we're grateful for your positive feedback. If you need assistance in the future, feel free to reach out. Thank you for choosing our office! - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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hot dog in me

June 14, 2024

5  out of  5
rating by hot dog in me
"it’s been a surprisingly pleasant experience working with this agency. everyone there is knowledgeable and willing to go above and beyond to help their customers. 100% recommend!"
We responded:
"Thank you for your glowing review! We're thrilled to hear that our team's knowledge and dedication made your experience with us so pleasant! We're grateful for your recommendation and look forward to assisting you further in the future! - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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Wendy Emberton Byrne

May 21, 2024

5  out of  5
rating by Wendy Emberton Byrne
"My husband and I were shopping for mortgage insurance for a home built in 1880. I was referred to this agency by someone involved in the loan process, and have nothing but good things to say; during an already stressful time, Kyle and Chris were there, solid as rocks, to walk us through the unique challenges we face, and, to put the icing on the cake, also offered an extremely good rate on my auto insurance. I was emailed coverages and estimates along the way to review, paying the premium took five minutes on the phone. I feel like these folks are truly accessible, knowledgeable, efficient and are people of integrity. Last, but not least, I was also provided the contact of someone who can help me navigate health insurance in retirement. Well done. I am so grateful to them all."
We responded:
"Wendy, we are elated to hear about your fantastic experience with Kyle and Chris! We are pleased to have provided you with exceptional service for your mortgage insurance needs and even helped you with auto insurance and health insurance guidance. Thank you for your kind words, and we look forward to assisting you further! - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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Greg Lampton

May 21, 2024

5  out of  5
rating by Greg Lampton
"Very well run insurance agency. They are very helpful, know what they are doing, and treat you like a valued customer!"
We responded:
"Greg, we are thrilled to hear that you found our insurance agency well-run and helpful! We are pleased to know that you felt valued and taken care of during your experience with us. Thank you for your positive feedback, and we look forward to assisting you with your insurance needs in the future! - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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John DuBois

May 11, 2024

5  out of  5
rating by John DuBois
"I have had nothing but great experiences with this State Farm Agency. They are always prompt in returning my calls and getting anything I need done taken care of. I have also noticed how friendly they are with every customer when I am in the office, even when the customers are not being very nice. I know how hard that has to be sometimes but these girls make it look easy. Keep up the good work ladies!"
We responded:
"John, we're thrilled to hear about your great experiences with our State Farm Agency! We're pleased that our team is prompt, friendly, and efficient in meeting your needs. Thank you for recognizing our dedication to excellent customer service. We're grateful for your support and look forward to assisting you further in the future! - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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Lilli May

May 3, 2024

5  out of  5
rating by Lilli May
"Cyndi’s office is so helpful and knowledgeable. It’s also great to be able to call the office and talk to a person and get personalized service. Thats just so hard to find anymore."
We responded:
"Thank you for sharing your experience, Lilli. We strive to provide helpful and knowledgeable service to all our clients, and it's great to hear that our office met your expectations. We understand the importance of personalized assistance, and our team is dedicated to ensuring that each interaction is tailored to your needs. - Cyndi Davidson - State Farm Insurance Agent | Smithville, Missouri"
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Cami Wagers

April 26, 2024

5  out of  5
rating by Cami Wagers
"Cyndi’s office makes dealing with insurance painless. They are friendly, informative, and helpful. They even do financial services now for retirement planning and things like that. I love that it has become a “one stop shop” for my financial needs. I Highly recommend Cyndi and her office!"
We responded:
"Thank you for the fantastic five-star review, Cami! We appreciate your trust in our agency and are delighted to help you with your insurance matters. Your satisfaction is what drives us to deliver top-notch service. If you have any more questions or need help, please don't hesitate to contact us anytime."
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Resa DuBois

April 12, 2024

5  out of  5
rating by Resa DuBois
"Cyndi was super helpful and answered all of my questions about life insurance! I would recommend her to everyone! If I could give 6 stars I would!"
We responded:
"We are overjoyed by reviews like this, Resa! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years! - Cyndi Davidson - State Farm Insurance Agent"
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rivaldo rodriguez

April 3, 2024

5  out of  5
rating by rivaldo rodriguez
"This State Farm is top of the line! Nicole went above and beyond for me. She helps me with Everything I ever need through out the whole process. She is the best I would recommend her to everyone!"
We responded:
"Rivaldo, thank you for the review! Nicole is an amazing member of our team and we're glad you had a great experience with her. We appreciate you! - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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Casey Klein

March 28, 2024

5  out of  5
rating by Casey Klein
"This office was unbelievable. You all rock"
We responded:
"Thank you, Casey, for your delightful feedback! We are thrilled to hear that you found our office unbelievable and that we rock. We appreciate your kind words and look forward to assisting you with all your insurance needs in the future. - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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Big Mike

March 22, 2024

5  out of  5
rating by Big Mike
"Awesome staff"
We responded:
"Wow, thank you for the 5-star rating! We are thrilled to hear that you had an awesome experience with our staff. Our team at Cyndi Davidson - State Farm Insurance Agent works hard to provide top-notch service, and we appreciate your positive feedback. We look forward to continuing to assist you with all your insurance needs. - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
Profile photo of Cami DuBois

Cami DuBois

March 15, 2024

5  out of  5
rating by Cami DuBois
"Best insurance agent around! Personable and looks out for her customers."
We responded:
"Thank you so much for your kind words, Cami! We are thrilled to hear that you find our team personable and dedicated to looking out for our customers. It's always a pleasure to serve you and provide the best insurance options. We appreciate your trust in us! - Cyndi Davidson - State Farm Insurance Agent, Smithville, MO"
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Jeff Valentine

March 1, 2024

5  out of  5
rating by Jeff Valentine
"Great people to work with."
We responded:
"Thank you for the five stars, Jeff! And thank you for trusting us with your insurance needs."
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Ron Blalock Jr

March 1, 2024

5  out of  5
rating by Ron Blalock Jr
"This State Farm branch has been by far the best. They took their time in explaining my coverages to me and got me the best rate I've had in years. Couldn't ask for better customer service!! Very pleased."
We responded:
"Ron, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor!"
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Amber C.

February 26, 2024

1  out of  5
rating by Amber C.
"Just spoke with Becky who is a poor representation of your company. I've had State Farm since I was 18 and am highly concerned with the rate increases every 6 months in the last 4 years. I've had no accidents, no tickets, no issues on my end. Every time I call I get "everyone's getting an increase, it's nothing you did." That is my concern and unfortunately Becky was more than happy to be argumentive, rude, and to see me go to another company. With snide laughter and "K" answers ... you should be ashamed. She also referenced speaking to me last week (wasn't me) and knew nothing about my account nor coverage. She even wanted to discuss changing my coverage to a lower one. What? I'm confused. I'm sad but it's really time to look elsewhere."
We responded:
"Amber, I am very sorry to hear you feel this way towards our office. Becky has been with our office for a long time and I’ve never had anyone mention her being rude. That is very out of character for her, so I will definitely follow up with her and try to pull the phone recording to make sure this gets addressed if needed. State Farm does set the rates at the corporate level,, but if you would like to have any further discussions regarding possible discounts that we may be able to offer you for your account, please feel free to contact me, Cyndi, directly. Thank you so much. "
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Payton Dyer

February 17, 2024

5  out of  5
rating by Payton Dyer
"I will definitely be back. Tiffany was extremely helpful and understanding. An overall amazing experience."
We responded:
"Payton, thank you for taking the time out of your day to leave us a review! We love hearing about how Tiffany provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Derrick Stinnett

February 16, 2024

1  out of  5
rating by Derrick Stinnett
"My wife’s uncle got dropped after a claim. Then about a month after my daughter filed a claim she got dropped. I decided to change insurance but they claim that you pay a month behind even though that’s impossible because You’d be driving a month for free. So if you want to be left with no insurance after a claim or them to bill you “a month behind” and then say oh we will give a refund for what you don’t use then this is the one for you. Otherwise……RUN"
We responded:
"Hi Derrick. We reviewed your account and see your policies have an upcoming cancellation date of 3/9/24. That means that you owe coverage until that date. If you have anymore questions feel free to call us again and we are happy to explain the billing cancellation process to you. Thanks."
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Eric Chandler

February 7, 2024

5  out of  5
rating by Eric Chandler
"Customer service was great! Definitely recommend!"
We responded:
"We are overjoyed by reviews like this, Eric! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"